Questions

Straight answers

What the services are, what they cost, and how working together goes. If your question isn't here, ask me on a free 15-minute call.

The services

What is missed-call text-back?

When someone calls and you can't answer, they get a friendly text within seconds, for example "Sorry we missed you, we're with a customer. How can we help? You can also book here." Their reply comes to you, so the conversation carries on instead of the caller trying the next name on Google. It works with the number you already have.

What is an AI receptionist?

An AI receptionist answers your phone when you choose: evenings, weekends or when the line is busy. It speaks in a natural voice, takes the caller's name, contact details, reason for calling and urgency, and texts you a summary straight away. It doesn't give clinical, legal or financial advice. I set it up and look after it on a trusted provider, so you don't need to manage any technology.

Do I need a new phone number?

No. Text-back works with the mobile number your customers already have. Nothing changes for them.

I already have a website. Can I keep it?

Yes. The Callback Kit adds the automations to the site you have and tidies up anything that's costing you enquiries.

How do review requests work?

After an appointment or job, your customer gets a short, friendly message with a direct link to leave a Google review. It goes out every time, so reviews build up steadily without you having to remember.

Prices and contracts

How much does a small business website cost?

The Callback Kit is £695 to set up and £99 a month, and the Business Site is £1,295 and £149 a month (founding rates for the first 3 businesses). The AI Receptionist is an optional add-on at £149 a month plus £195 setup. No day rates, no surprises.

How much does a church website cost?

With Bonvenio, a church website starts at £395 to set up and £39 a month (Church Essentials, founding rate for the first 3 churches). That covers up to 4 pages, service times and map, your Google listing, a give-online button, hosting and two updates a month. Church Hub, for larger churches, is £795 and £69 a month.

Am I tied into a contract?

The first 3 months are fixed so the setup has time to show results. After that it's month to month. Cancel with 30 days' notice.

Who owns the website?

You do. The domain is registered in your name. If you ever leave, I hand everything over.

Working together

Do you only work locally?

No. Everything happens online. We talk on Google Meet, by phone or on WhatsApp, and I set everything up remotely, wherever you are.

Can you build my website in French?

Yes. I build websites in English, in French, or in both, with a language switch for bilingual businesses and congregations.

How long does it take?

Business websites and the Callback Kit are usually live in about 7 days. Church websites take about 2 weeks, with one video call with your team.

How much of my time does it take?

About an hour in total for a business: the first call, sending a few photos of your work, and one check before it goes live.

Practices and churches

Does it work for dental and medical practices?

Yes. I link your website and text-backs to the booking system you already use. The AI receptionist only takes messages and books appointments. It never gives clinical advice, and it collects only the details you need, in line with your data protection policy.

Can our church volunteers update the website themselves?

Yes. On the Church Hub I train two people to change service times, notices and events. Or just send me the changes and I'll do them.

Can a church take online giving?

Yes. I connect the giving provider you already use, or help you choose one. Donations go straight to the church's account. I never handle the money.

What about data protection?

Forms only ask for what you need, and I add a privacy notice in plain English. A church's safeguarding policy can sit on the site too.

Still have a question?

Book a free 15-minute call and ask me directly, or email me. You'll get a straight answer, with no obligation.

Book my free chat

or email me at

david.kasonga@gmail.com